FAQ
Payment RELATED QUERIES
Share us your order details at goods@hearfit.in and we will get back to you within 48 hours.
Call on our contact customer care number or write us at goods@hearfit.in and we will look into it at the earliest.
Yes, you can make the payment of your order via Paytm or any other UPI payment gateways or use credit/debit card option.
ORDER RELATED QUERIES
Once the order is placed, it cannot be cancelled. Please be sure before you place it.
You need to cancel your order and again place a new one with the right address or you can directly mail or whatsapp us within 1 day, after your order has been placed.
You can call or whatsapp us to know the status of your order delivery.
You can either find a nearby retailer from our website and shop offline or place an order via whatsapp or call.
Shipping RELATED QUERIES
You can track your order via a tracking number that you will get on your mail ID after your order has been placed successfully.
Your order will be delivered in 6-7 days from the date when it was ordered. National holidays/ festivals may affect the delivery date.
You can directly mail us or whatsapp us your complete order details. Our team will assist you within 48 hours.
You can directly talk to the delivery person and ask him to schedule the delivery as per your availability.
You can email or whatsapp us your concern. Our team will check and resolve your issue within 48 hours.
Exchanges RELATED QUERIES
There is no refund policy for any order. However, in such a scenario, you can easily return the product.
You can simply share the relevant product details on our mail ID or whatsapp number. We will assist you within 48 hours.
There is no exchange policy for any of our products. However, you can return the product.
We do not offer any exchanges on any product.
Warranty RELATED QUERIES
For guarantee or warranty information, you can check the backside of the product box. Note that it differs from product to product.
Warranty or guarantee on our products usually ranges from 6-12 months and differs for each product. Refer to the backside of the product box carefully to get proper information.
Yes, if the product is in the warranty phase, you can get the exchange if it.
You can expect the replacement of the product within the 7 days of exchange being initiated.
Product Related FAQs
TWS (Earbuds)
Yes, you can shop these Earbuds at an offline shop by finding the nearby retailer on our website.
You can get the product replaced, but only during the warranty period.
Yes, they are compatible with both Android and IoS software.
Wall Charger
No, charges are usually non-water resistant.
It usually takes 30-40 mins to charge a phone with our Wall Charger.
Yes, all types of smartphones can be charged with this charger.
PRODUCT RELATED QUERIES
Products & Service
ORDER RELATED QUERIES
Orders & Returns
Contact Us
- 123 Main Street Los Angeles, CA 90001 United States.
- +000 123 456 789
- contact@example.com
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